Need to Get in Touch?

• If you know which branch you’d like to speak with, please click on that branch’s name in the gray box to the right.
• If you are not sure who to contact, please call 833-541-0854.
• Running low on checks? Reorder checks online.

Need to Unlock Your Online Account?

• During business hours, call your local branch.

Waypoint Bank Routing Number

• 104902363

Need to Report a Debit Card Dispute?

• Call Card Services
  • Hours of Operation: 7am – 7pm CT, excluding holidays.
  • Telephone Number: 833-467-4291.
  • Fax Number: 614 564-4588.
  • Mailing Street Address: Card Holder Services, PO Box 182477, Columbus, OH 43272.

  Need to Report a Lost or Stolen Debit/ATM Card?

  • During business hours: Call your local branch.
  • After business hours: Call Fraud Prevention Services at 833-467-4290.

Contact Us