Contact Us

Need to Get in Touch?

  • If you know which branch you’d like to speak with, please click on that branch’s name in the gray box to the right.
  • If you are not sure who to contact, please call 833-541-0854
  • Running low on checks? Reorder checks online

Need to Unlock Your Online Account?

  • During business hours, call your local branch.

Waypoint Bank Routing Number

  • 104902363

Need to Report a Debit Card Dispute?

  • Call Card Services
    • Hours of Operation: 7 a.m. – 7 p.m. CT, excluding holidays
    • Telephone Number: 833-467-4291
    • Mailing Street Address: Card Holder Services, PO Box 182477, Columbus, OH 43272

    Need to Report a Lost or Stolen Debit/ATM Card?

    • During business hours: Call your local branch.
    • After business hours: Call Fraud Prevention Services at 833-467-4290

For branch contact information and hours, please visit the page for that particular location.

NOTICE: The branch emails are not encrypted. Please do NOT include confidential information, such as account numbers, in your question/comment.



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