Need to Get in Touch?
- If you know which branch you’d like to speak with, please click on that branch’s name in the gray box to the right.
- If you are not sure who to contact, please call 833-541-0854.
- Running low on checks? Reorder checks online.
Need to Unlock Your Online Account?
- During business hours, call your local branch.
Waypoint Bank Routing Number
Need to Report a Debit Card Dispute?
- Call Card Services
- Hours of Operation: 7am – 7pm CT, excluding holidays.
- Telephone Number: 833-467-4291.
- Fax Number: 614 564-4588.
- Mailing Street Address: Card Holder Services, PO Box 182477, Columbus, OH 43272.
Need to Report a Lost or Stolen Debit/ATM Card?
- During business hours: Call your local branch.
- After business hours: Call Fraud Prevention Services at 833-467-4290.
For branch contact information and hours, please visit the page for that particular location.
NOTICE: The branch emails are not encrypted. Please do NOT include confidential information, such as account numbers, in your question/comment.