Waypoint Bank Routing Number


Need to report a Debit Card Dispute?

Call Card Services

  • Hours of Operation: 7 am – 7pm CST excluding holidays
  • Telephone Number: +1 833-467-4291
  • Fax Number: +1 (614) 564-4588
  • Mailing Street Address: Card Holder Services, PO Box 182477, Columbus, OH 43272


Need to report a lost or stolen Debit/ATM Card?

  • During Business Hours: Call your local branch.
  • After Business Hours: Call Fraud Prevention Services +1 833-467-4290


Need to unlock your online account?

  • During Business Hours: Call your local branch.


Need to get in touch?

  • If you know which branch you’d like to speak with, please click on that branch’s name above, to the right.
  • If you are not sure who to contact, please call: +1 (833) 541-0854
  • Running low on checks? Reorder checks online.


Contact Us

For branch contact information and hours, please visit the page for that particular location.

NOTICE: The branch emails are not encrypted. Please do NOT include confidential information, such as account numbers, in your question/comment.



Personal Online Banking

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