Contact Us – Imperial
M-F 7:30-5:00 Drive Up
9:00 – 3:30 Lobby
Imperial’s Primary Banking Services
- Agricultural loans
- Checking/savings loans
- Consumer loans
Need to report a Debit Card Dispute?
Call Card Services
- Hours of Operation: 7 am – 7pm CST excluding holidays
- Telephone Number: +1 833-467-4291
- Fax Number: +1 (614) 564-4588
- Mailing Street Address: Card Holder Services, PO Box 182477, Columbus, OH 43272
Need to report a lost or stolen Debit/ATM Card?
- During Business Hours: Call your local branch.
- After Business Hours: Call Fraud Prevention Services 1-833-467-4290
Do you live nearby?
Did you know that Waypoint Bank provides banking services to residents from surrounding areas as well? We proudly assist our community members living in these nearby cities and counties: Imperial, Grant, Wauneta, Champion, Benkelman, Chase, Perkins, and Dundy. Let us guide your success!