Scammers are getting better at what they do.

The phone call sounds legitimate. The email looks like it came from your bank. The text message appears urgent. Even letters arriving in your mailbox can be convincing.

That’s exactly why we created our new Fraud Fighters booklet.

At Waypoint Bank, protecting our customers goes beyond safeguarding your accounts. We believe knowledge is one of the best defenses against fraud. This booklet was designed to be an easy-to-read resource you can keep nearby and refer to whenever something doesn’t feel quite right.

Inside, you’ll find straightforward information about today’s most common scams, warning signs to watch for, and practical steps you can take before sharing personal information or sending money. There are no complicated financial terms or technical jargon. Just clear, helpful guidance you can use when you need it.

One message appears throughout the booklet because it’s the advice we hope every customer remembers:

When in doubt, call us out.

If you receive a suspicious phone call, text message, email, or even a letter in the mail, don’t guess. Don’t feel pressured to respond. Instead, contact your local Waypoint Bank team first. We’d much rather answer a quick question than have you become the victim of a scam.

Fraudsters often rely on creating urgency, confusion, or fear. Taking a moment to verify information with someone you trust can make all the difference.

Whether you’re protecting yourself, helping an aging parent, or sharing information with family members, we hope this booklet becomes a valuable resource you’ll reach for whenever something seems unusual.

It will always be available online at www.waypointbank.com. If you want or need an actual copy, let us know and we’ll get you one. CLICK HERE for the electronic booklet.

When in doubt, call us out. We’re here to help.