If you’ve recently applied for a mortgage or loan with Waypoint Bank, you might notice an increase in calls, texts, or mailed offers for similar financial products. While this can feel intrusive, rest assured, Waypoint Bank is not responsible for these offers, and we never sell your information to outside lenders.
So, what’s going on? Here’s what you need to know and how to take control of your personal information.
Prescreened Offers: What They Are and How They Work
When you apply for a mortgage or any other credit product, your credit report is pulled. This inquiry is visible to credit bureaus. These bureaus can then sell your contact information to other lenders looking to market similar financial products, a practice known as a trigger lead.
These other companies may send you what appear to be “official” or “urgent” offers, sometimes designed to look like they’re coming from Waypoint Bank. They are not. Unfortunately, we have no control over this. The sale of this data is managed by the credit bureaus, not the lender you applied with.
How Waypoint Bank Protects Your Privacy
We value your trust and take your privacy seriously. At Waypoint Bank, we use your information only to:
- Process your loan or account requests.
- Maintain your account and comply with legal requirements.
- Communicate with credit bureaus as required.
- Offer relevant products or services directly from Waypoint Bank.
We do not sell or share your financial data with unaffiliated third parties for marketing purposes. We’re here to support your goals, not profit from your data.
How to Stop Prescreened Credit Offers
While these offers don’t harm your credit score, they can be frustrating. You have the right to opt out of these marketing communications.
Opt Out of Prescreened Offers
You can opt out of these offers for five years or permanently:
- Visit OptOutPrescreen.com
- Or call toll-free: 1-888-5-OPT-OUT (1-888-567-8688)
This request is typically processed within five business days, but it may take several weeks for the offers to stop entirely.
Register with the National Do Not Call List to reduce unsolicited sales calls:
- www.donotcall.gov
- Or call 1-888-382-1222
This won’t stop scam calls, but it does reduce legitimate marketing calls.
Have Questions?
At Waypoint Bank, your peace of mind matters. If you have questions about how we handle your information or need help opting out, feel free to contact your local branch; we’re always happy to help.
